FYBER7 Return & Refund Policy
Effective Date: [Saturday, June 21st, 2025]
Overview
We strive to provide thoughtful and impactful products and services. If you're not completely satisfied, our return policy below outlines the process and eligibility for refunds.
1. Eligibility for Returns
We accept returns on most new, unused items within 14 days of delivery, with the following conditions:
Items must be returned in original packaging and condition
A receipt or proof of purchase is required
Services are not refundable once rendered or accessed
2. Final Sale Items
Products marked as “Final Sale” — including:
Clearance merchandise
Returned or open-box goods
Discontinued inventory
are not eligible for return, refund, or exchange.
3. Refund Process
Once your return is received and inspected:
We’ll notify you by email of the approval or rejection
If approved, a refund will be processed to your original method of payment within 7–10 business days
Note: Stripe may take additional time to post the refund depending on your bank.
4. Return Shipping
Unless the item is defective or incorrect, customers are responsible for return shipping costs. We recommend using a trackable service or purchasing shipping insurance.
5. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us at support@fyber7.com within 7 days of delivery. We’ll cover the cost of return shipping and send a replacement or issue a full refund.
6. School or Bulk Orders
Orders placed on behalf of schools or institutions follow the same return window unless otherwise stated in a signed agreement. Please contact admin@fyber7.com for any exceptions or support related to student-linked orders.
Questions?
Reach out to our team anytime at support@fyber7.com. We’re happy to assist with any return inquiries.