Store Policies — Common Thread – A Mydell House

Welcome to the official policies page for Common Thread – A Mydell House and its affiliated brands including Thread & Type, Studio Kin, WellCast, CTRL M, The Textile Trust, VALLEY7STUDIOS, and NicoSt. Threads. This page outlines our shared policies for online purchases, returns, privacy, shipping, and more.

1. Privacy Policy

We value your privacy and are committed to protecting your personal information. All data collected through our websites is securely stored and used solely for order fulfillment, marketing communications (if opted-in), and improving your shopping experience. We do not sell or share your data with third parties. For more details on what we collect and how it’s used, [read the full Privacy Policy].

2. Terms & Conditions

By shopping with any Common Thread brand, you agree to our Terms & Conditions. This includes consent to our policies on payments, intellectual property, promotional content, and user-generated content. For full details, [review our Terms & Conditions].

3. Return & Refund Policy

• Apparel & Accessories: Items must be returned within 14 days of delivery in unworn, original condition.

• Custom Orders: Non-refundable unless defective.

• Refunds: Processed within 5–10 business days after receipt of the return.

• For more, see our [Returns & Refund Policy].

4. Shipping Policy

• Processing Time: 2–5 business days.

• Shipping Methods: Standard, Priority, and Express via USPS, UPS, or DHL.

• Tracking: Automatically provided upon fulfillment.

• Learn more in our [Shipping Policy].

5. Sales Tax & Compliance

We are fully registered with the IRS (EIN: 39-2633310) and the Georgia Department of Revenue (STI: 20308574974). Sales tax is applied based on your shipping location as required by law.